Are you concerned about your I.T. systems and support?

Relax, we’ve got you covered!

At At Umbrella IT Services, we use tailored managed I.T. service plans which involve unlimited user support, documentation and information management, security and monitoring services, redundant backup solutions, automated and manual maintenance services, as well as education and training sessions. These plans ensure that your networks, servers, and workstations are always functioning optimally and that your business never experiences downtime. We provide ongoing support to our clients around the clock and are always available to address a question or solve a problem.

I.T. Management

Reducing downtime, increasing efficiency, developing internal policies and staying compliant with regulations are some of the things our I.T. management team focuses on while creating your business’ tailored I.T. management plan.

I.T. Consulting

Our friendly, expert consultants will develop pro-active I.T. solutions to keep your computers, servers, networks, cloud services and 3rd party software secure while optimizing their performance.

I.T. Support

Get your team the support they need by utilizing our 5-Star support services. Our service desk team works closely with our consulting and management teams to implement scheduled automation updates to reduce downtime for your organization.

Backups & Business Continuity

Backup solutions to ensure your business is compliant with regulations and prepared to recover with minimal downtime when disaster strikes. Get back to work fast in case of an attack or emergency.

Our Services

I.T. Management

Reducing downtime, increasing efficiency, developing internal policies and staying compliant with regulations are some of the things our I.T. management team focuses on while creating your business’ tailored I.T. management plan.

- Automated maintenance & scheduled updates
- Secure remote access and site-to-site network solutions
- Military grade encryption on all of your devices
- Protection from malware, viruses, ransomware and other threats
- Centralized management of all computers, servers, networks, cloud services and 3rd party software
- Comprehensive asset management and documentation services
- Develop internal policies and guidelines to ensure your business is compliant with all regulatory requirements and best practices

Our Services

I.T. Support

Get your team the support they need by utilizing our 5-Star support services. Our service desk team works closely with our consulting and management teams to implement scheduled automation updates to reduce downtime for your organization.

- 15 minute response time – guaranteed
- Unlimited, express on-site and remote support services
- Automatic event detection and resolution
- Online ticketing system
- 24/7 software and hardware monitoring
- Workshops, seminars and other training sessions

Our Services

I.T. Consulting

Our friendly, expert consultants will develop pro-active I.T. solutions to keep your computers, servers, networks, cloud services and 3rd party software secure while optimizing their performance.

- Project management services
- Scheduled consulting sessions
- Monthly on-site inspections
- Monthly activity, automation, documentation and asset reports
- Quarterly projections and performance reviews
- Annual budgeting

We use automated maintenance and manual oversight to ensure that your systems are kept running at their optimal performance level. Our automated systems clean your machines at the end of every work day, perform updates on a pre-determined schedule and provide a number of other benefits. Our knowledgeable technicians carry out scheduled on-site inspections and maintenance to ensure that you experience no downtime.

Our Services

Backups & Business Continuity

Our comprehensive backup solutions ensure your business is compliant with regulations and prepared to recover with minimal downtime when disaster strikes. With an average resolution time of ten minutes, our disaster recovery plans help your team get back to work in case of an emergency such as fire, earthquake, server failure, theft, virus or system breach.

- Live and scheduled backups of Office 365, G Suite and other cloud services
- Live and scheduled backups of websites
- Live and scheduled backups of files, computers, servers, network infrastructure and more!
- Off-site and on-site backup solutions to ensure maximum data redundancy
- Canadian hosting and military grade encryption keeps your data secure and compliant with all regulatory standards

Our Services

Education & Training

We believe that education and training are key elements in any successful business. What good is technology if you’re not taking full advantage of the benefits it can provide? When it comes to I.T. training, we’ve got you covered. Whether your team needs training on topics like cybersecurity, preventing a network breach, secure emailing or implementing a new system like Office 365, Primafact, Filevine or a new CRM, we offer comprehensive workshops, seminars and training sessions that will meet your exact need. Let us know what kind of tech training you need, and we’ll make sure you get it!

Contact Us:

Phone: (778) 833-4782

bookings@umbrellaitservices.ca

© 2018 Umbrella IT Services – Vancouver’s Favourite IT Service Provider.